Archive for the ‘Email’ Category

Mail matters

Monday, March 16th, 2009

Well, I sent out the first batch of 200 emails, and guess how many bounced! 26! That actually didn’t come as much of a surprise. These are people who registered on WikiStudent at the beginning of 2007, and email addresses do change. It also wouldn’t surprise me if I got something like a 10% bounce rate overall.

I still remember the very first PHP mail script I ran, in 2006. It was actually thrilling to see bounced messages arrive in my inbox - it was proof that the script was working: that mails were in fact being sent. Exciting stuff!

These days bounced emails are just a drag. Now I have to make sure I don’t send mails to those bounced addresses again, and it is not as simple as that… Some of them are ‘hard bounces’, i.e. permanent failures, while others are ’soft bounces’ where the email might work on another day (like when there is space in the mailbox, or when the connection doesn’t time out), so I have to read the reason in each bounced message to determine what to do.

Some examples of ‘hard bounce’ messages I got:

* Recipient address rejected: User unknown

* Remote host said: 550 No such user

* Remote host said: 550 5.1.0 Address rejected

* Remote host said: 550 5.1.1 Account expired

So ja, I now also have invalid email addresses to deal with (and for another five weeks, since that’s about how long it will take till all the members get the email). More admin, *sigh* but I knew this was coming!

My first group email in Months!

Sunday, March 15th, 2009

Here is a draft of the mail I’m going to be sending to all members of WikiStudent, starting on Monday.

Dear WikiStudent members,

WikiStudent, a site for Unisa students where you registered, has been ‘under construction’ for some time now, and as the owner I’ve decided to mail all members to say what’s happening.

At the beginning of March I started a blog at http://blog.wikistudent.ws to log my progress in bringing the new site live, and have been updating it every day.

Have a look through the categories and archives to find out more. If you’d like to give feedback, please comment on an appropriate post, rather than sending me an email.

I can’t tell you when WikiStudent will be back up again because I have no idea! It is a lot of work and will take time. The blog at least will give you an idea how far I am with the new site.

I am verry sorry about all this downtime, but this way you can at least influence the development of the new WikiStudent and help me turn it into an even more useful site for Unisa students worldwide!

Bronwen

When I say ’starting on monday’ I mean I’ll be sending the first batch then (to the first 200 members) because I have to spread my mails out over several days. (It is not possible for me to send thousands of emails in one go). So if you are a member and wondering why you didn’t get this mail, it’s on its way!